Frequently Asked Questions

  1. Why was the Notice issued?

    A court authorized the Notice because you have the right to know about the Settlement of this class action lawsuit and about all of your rights and options before the Court decides whether to grant final approval to the Settlement. The Notice explains the lawsuit, the Settlement, your legal rights, what benefits are available, who is eligible for the benefits, and how to get them.

    The Honorable Stefan R. Underhill of the United States District Court for the District of Connecticut is overseeing this class action. The lawsuit is known In Re: Yale New Haven Health Services Corp. Data Breach Litigation, Case No. 3:25-cv-00609-SRU (“lawsuit”). The individuals who filed this lawsuit are called the “Plaintiffs” and/or “Class Representatives” and the company sued, Yale New Haven Health Services Corporation, is called the “Defendant.”

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  2. What is this lawsuit about?

    The Plaintiffs filed this lawsuit against the Defendant on behalf of themselves and all others similarly situated in regard to a Data Incident discovered on March 8, 2025, in which a criminal third party gained unauthorized access to certain of Defendant’s systems and may have accessed Settlement Class Members’ Private Information. Private Information includes personally identifiable information and private health information consisting of some combination of the following: names, addresses, dates of birth, telephone numbers, email addresses, race or ethnicity, Social Security numbers, patient types and/or medical record numbers.

    Defendant denies the legal claims and any wrongdoing or liability. The Court has not made any determination of any wrongdoing by Defendant, or that any law has been violated. Instead, the Plaintiffs and Defendant have agreed to this Settlement to avoid the risk, cost, and time of continuing the lawsuit.

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  3. Why is there a Settlement?

    The Plaintiffs and Defendant do not agree about the legal claims made in this lawsuit. The lawsuit has not gone to trial, and the Court has not decided in favor of the Plaintiffs or Defendant. Instead, the Plaintiffs and Defendant have agreed to settle the lawsuit. The Class Representatives, Defendant, and their lawyers believe the Settlement is best for the Settlement Class because of the Settlement Class Member Benefits available and the risks and uncertainty associated with continuing the lawsuit.

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  4. Why is this lawsuit a class action?

    In a class action, one or more people (called Class Representatives) sue on behalf of all people who have similar legal claims. Together, all these people are called a class or class members. One court resolves the issues for all class members, except for those class members who timely exclude themselves (opt out) from the class.

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  5. How do I know if I am included in the Settlement?

    You are included in the Settlement Class if you are a living individual residing in the United States who was sent a notice of the Data Incident indicating your Private Information may have been impacted in the Data Incident.

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  6. Are there exceptions to being included in the Settlement?

    Yes. Excluded from the Settlement Class are: (1) all persons who are directors, officers, members, and agents of Defendant, or their respective subsidiaries and affiliated companies, and any entity in which Defendant has a controlling interest; (2) governmental entities; (3) the Judge assigned to the lawsuit, that Judge’s immediate family, and Court staff; and (4) any person found by a court of competent jurisdiction to be guilty under criminal law of initiating, causing, aiding or abetting the criminal activity occurrence of the Data Incident, or who pleads nolo contendere to any such charge.

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  7. What if I am still not sure whether I am part of the Settlement?

    If you are not sure whether you are included in the Settlement Class, you can ask for free help by calling, emailing or writing to the Settlement Administrator at:

    Toll-Free: 1-877-730-7795

    Email: info@YaleNewHavenSettlement.com

    Mailing Address: Yale New Haven Health Data Incident, Settlement Administrator, PO Box 5113, Portland, OR 97208-5113.

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  8. What does the Settlement provide?

    If you are a Settlement Class Member, you can submit a Claim Form for the following Settlement Class Member Benefits:

    Cash Payment A – Documented Losses

    You may submit a Claim Form with reasonable documentation for losses related to the Data Incident for up to $5,000 per Settlement Class Member.

    Examples of expenses incurred as a result of the Data Incident include (but are not limited to): unreimbursed losses relating to fraud or identity theft; costs associated with freezing or unfreezing credit with any credit reporting agency; and miscellaneous expenses such as notary, fax, postage, copying, mileage, and long-distance telephone charges.

    Examples of reasonable documentation include (but are not limited to) telephone records, correspondence (including emails), or receipts. Personal certifications, declarations, or affidavits from the Settlement Class Member do not constitute reasonable documentation but may be included to provide clarification, context, or support for other submitted reasonable documentation.

    You will not be reimbursed for expenses if you have been reimbursed for the same expenses by another source. This includes compensation provided in connection with the identity protection and credit monitoring services offered as part of the notification letter provided by Defendant or otherwise.

    Cash Payment B – Alternate Cash

    Instead of Cash Payment A, without providing documentation, you may submit a Claim Form to receive an alternate cash payment in the estimated amount of $100.

    Your Cash Payment may be subject to a pro rata (a legal term meaning equal share) increase if the amount of Valid Claims does not use the entire Net Settlement Fund, calculated after payment for Settlement Administration Costs; any Attorneys’ Fees, Costs, and Service Awards; and Medical Monitoring has been subtracted. Alternatively, if the amount of Valid Claims exceeds the amount of the Net Settlement Fund, your Cash Payment may be subject to a pro rata reduction.

    For purposes of calculating the pro rata increase or decrease, the Settlement Administrator must distribute the funds in the Net Settlement Fund first for payment of Settlement Administration Costs; any Attorneys’ Fees, Costs, and Services; and Medical Data Monitoring. The Settlement Administrator must then distribute the remaining funds first to those who elect Cash Payment A – Documented Losses, and, once that is complete, then to those who elect Cash Payment B – Alternate Cash. Any pro rata increases or decreases to Cash Payments will be on an equal percentage basis.

    Medical Data Monitoring

    In addition to Cash Payment A or Cash Payment B, you may also submit a Claim Form to receive two years of free Medical Data Monitoring.

    Information Security Enhancements

    Defendant has or will be implementing additional security measures following the Data Incident.

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  9. What am I giving up to receive Settlement Class Member Benefits or stay in the Settlement?

    Unless you exclude yourself (opt out), you will remain in the Settlement Class. If the Settlement is approved and becomes final, all Court orders and any judgments will apply to you and legally bind you. You will not be able to sue, continue to sue, or be part of any other lawsuit against the Released Parties about the Released Claims in this lawsuit. The specific rights you are giving up are called “Released Claims.”

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  10. What are Released Claims?

    Section XIII of the Settlement Agreement describes the Releases, Released Claims, and Released Parties, in necessary legal terminology, so please read this section carefully. The Settlement Agreement is available here. For questions regarding the Releases, Released Claims, or Released Parties and what the language in the Settlement Agreement means, you can also contact Class Counsel listed below for free, or you can talk to your own lawyer at your own expense.

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  11. How do I submit a Claim Form?

    You must submit a timely and valid Claim Form to receive any Settlement Class Member Benefits as described above. Your Claim Form must be submitted online on the website claim portal, available here, by February 18, 2026, or mailed to the Settlement Administrator at the address on the Claim Form, postmarked by February 18, 2026. Paper Claim Forms are available for download here or by calling 1-877-730-7795 or by writing to:

    Yale New Haven Health Data Incident
    Settlement Administrator
    P.O. Box 5113
    Portland, OR 97208-5113

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  12. What happens if my contact information changes after I submit a Claim Form?

    If you change your mailing address or email address after you submit a Claim Form, it is your responsibility to inform the Settlement Administrator of your updated information. You may notify the Settlement Administrator of any changes by writing to the following address:

    Yale New Haven Health Data Incident
    Settlement Administrator
    P.O. Box 5113
    Portland, OR 97208-5113

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  13. When will I receive my Settlement Class Member Benefits?

    If you file a timely and valid Claim Form, the Settlement Class Member Benefits will be provided after the Settlement is approved by the Court and becomes final.

    It may take time for the Settlement to be approved and become final. Please be patient and check this website for updates.

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  14. How do I opt out of the Settlement?

    If you are a member of the Settlement Class and want to keep any right you may have to sue or continue to sue the Released Parties on your own about the legal claims in this lawsuit or the Released Claims, then you must take steps to get out of the Settlement. This is called excluding yourself from— or “opting out” of—the Settlement

    To exclude yourself from the Settlement, you must mail a written request for exclusion, which includes the following:

    1. Your name, address, telephone number, and email address (if any);
    2. Your personal physical signature;
    3. The case name and number: In Re: Yale New Haven Health Services Corp. Data Breach Litigation, Case No. 3:25-cv-00609-SRU (D. Conn.); and
    4. A statement that you want to be excluded from the Settlement Class, such as “I hereby request to be excluded from the Settlement Class in the In Re: Yale New Haven Health Services Corp. Data Breach Litigation.”

    The exclusion request must be mailed to the Settlement Administrator at the following address, and be postmarked by January 20, 2026:

    Yale New Haven Health Data Incident
    Settlement Administrator
    P.O. Box 5113
    Portland, OR 97208-5113

    You cannot opt out (exclude yourself) by telephone or by email.

    “Mass” or “class” requests for exclusion filed by third parties on behalf of a “mass” or “class” of Settlement Class members or multiple Settlement Class members where the opt-out has not been signed by each and every individual Settlement Class member will not be allowed.

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  15. If I opt out, can I still get anything from the Settlement?

    No. If you opt out, you will not be able to receive Settlement Class Member Benefits, and you will not be bound by the Settlement or any judgments in this lawsuit. You can only get Settlement Class Member Benefits if you stay in the Settlement and submit a timely and valid Claim Form.

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  16. If I do not opt out, can I sue the Defendant for the same thing later?

    No. Unless you opt out, you give up any right to sue the Defendant and Released Parties for the legal claims this Settlement resolves and Releases, and you will be bound by all the terms of the Settlement, proceedings, orders, and judgments in the lawsuit. You must opt out of this lawsuit to start or continue your own lawsuit or be part of any other lawsuit against the Defendant and Released Parties about the Released Claims in this Settlement. If you have a pending lawsuit, speak to your lawyer in that lawsuit immediately.

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  17. How do I tell the Court I do not like the Settlement?

    If you are a Settlement Class Member, you can tell the Court you do not agree with all or any part of the Settlement and/or Application for Attorneys’ Fees, Costs, and Service Awards.

    To object, you must file your timely written objection with the Court as provided below by January 20, 2026, and send copies by U.S. Mail to Class Counsel, Defendant’s Counsel, and the Settlement Administrator stating that you object to the Settlement in In Re: Yale New Haven Health Services Corp. Data Breach Litigation, Case No. 3:25-cv-00609-SRU.

    To file an objection, you cannot exclude yourself from the Settlement Class. Your objection must include all of the following information:

    1. Your full name, mailing address, telephone number, and email address (if any);
    2. The case name and number: In Re: Yale New Haven Health Services Corp. Data Breach Litigation, Case No. 3:25-cv-00609 (D. Conn.);
    3. Documentation sufficient to establish membership in the Settlement Class, such as a copy of the Email Notice or Postcard Notice you received;
    4. All grounds for the objection, accompanied by any legal support for the objection known to you as the objector or your own lawyer;
    5. The number of times you have objected to a class action settlement within the five years preceding the date that you file the objection, the caption of each case in which you have made such objection, and a copy of any orders related to or ruling upon your prior objections that were issued by the trial and appellate courts in each listed case;
    6. The identity of all lawyers representing you, including any former or current lawyers who may be entitled to compensation for any reason related to the objection to the Settlement and/or Application for Attorneys’ Fees, and Costs and Service Awards, and whether they will appear at the Final Approval Hearing;
    7. The number of times your lawyer or your lawyer’s law firm have objected to a class action settlement within the five years preceding the date of the filed objection, the caption of each case in which your lawyer or the firm has made such objection and a copy of any orders related to or ruling upon your lawyer’s or the lawyer’s law firm’s prior objections that were issued by the trial and appellate courts in each listed case;
    8. A list of all persons who will be called to testify at the Final Approval Hearing in support of your objection (if any);
    9. A statement confirming whether you intend to personally appear and/or testify at the Final Approval Hearing; and
    10. Your signature as the objector (a lawyer’s signature is not sufficient).

    Class Counsel and/or Defendant’s Counsel may conduct limited discovery on any objector or objector’s lawyer, including the taking of depositions and requiring the production of documents. To object, you must file your timely written objection with the Court by January 20, 2026, and send it by U.S. Mail or shipped by private courier (such as FedEx) to Class Counsel, Defendant’s Counsel, and the Settlement Administrator postmarked by January 20, 2026, at the following addresses:

    Court Class Counsel Defense Counsel Settlement Administrator
    Clerk U.S. District Court
    District of Connecticut
    Richard C. Lee
    United States Courthouse
    141 Church St.
    New Haven, CT 06510
    Jeff Ostrow
    Kopelowitz Ostrow P.A.
    1 West Las Olas Blvd.
    Suite 500
    Fort Lauderdale, FL 33301

    Gary M. Klinger
    Milberg Coleman Bryson Phillips Grossman PLLC
    227 West Monroe St.
    Suite 2100
    Chicago, IL 60606

    William B. Federman
    Federman & Sherwood
    10205 N. Pennsylvania Ave.
    The Village, OK 73120
    Casie D. Collignon
    Sean B. Solis
    Baker & Hostetler LLP
    1801 California St.
    Suite 4400
    Denver, CO 80202
    Yale New Haven Health Data Incident
    Settlement Administrator
    P.O. Box 5113
    Portland, OR 97208-5113
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  18. What is the difference between objecting and asking to be excluded?

    Objecting is simply telling the Court that you do not like something about the Settlement. You can object only if you stay in the Settlement Class. Opting out is telling the Court that you do not want to be part of the Settlement Class. If you opt out, you cannot object because you are no longer part of the Settlement.

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  19. Do I have a lawyer in the lawsuit?

    Yes. The Court has appointed Jeff Ostrow of Kopelowitz Ostrow P.A., Gary M. Klinger of Milberg Coleman Bryson Phillips Grosman PLLC and William B. Federman of Federman & Sherwood as Class Counsel to represent you and the Settlement Class for the purposes of this Settlement. You may hire your own lawyer at your own cost if you want someone other than Class Counsel to represent you in this lawsuit.

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  20. How will Class Counsel be paid?

    Class Counsel will file a motion asking the Court to award attorneys’ fees of up to one-third of the Settlement Fund, plus reimbursement of costs. Class Counsel will also ask the Court to approve the Service Awards for the Class Representatives of up to $2,500 each for their efforts. If awarded by the Court, the attorneys’ fees and costs and the Service Awards will be paid from the Settlement Fund. The Court may award less than these amounts.

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  21. When and where will the Court decide whether to approve the Settlement?

    The Court will hold a Final Approval Hearing on March 3, 2026, at 4:00 p.m. ET before the Honorable Stefan R. Underhill at the Richard C. Lee United States Courthouse, 141 Church St., New Haven, CT 06510. At this hearing, the Court will consider whether the Settlement is fair, reasonable, and adequate and decide whether to approve the Settlement and Class Counsel’s Application for Attorneys’ Fees and Costs and Service Awards.

    If there are objections that were filed by the deadline, the Court will consider them. If you file a timely objection, and you (or your lawyer) ask to speak at the hearing, the Court, at its discretion, may hear objections at the hearing.

    Note: The date and time of the Final Approval Hearing are subject to change without further notice to the Settlement Class. The Court may also decide to hold the hearing via video conference or by telephone. You should check this Settlement Website to confirm the date and time of the Final Approval Hearing have not changed.

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  22. Do I have to attend the Final Approval Hearing?

    No. Class Counsel will answer any questions the Court may have. However, you are welcome to attend at your own expense. If you file an objection, you do not have to attend the Final Approval Hearing to speak about it. As long as you file your written objection by the deadline, the Court will consider it.

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  23. May I speak at the Final Approval Hearing?

    If there are objections that were filed by the deadline, the Court will consider them. If you file a timely objection, and you (or your lawyer) ask to speak at the hearing, the Court, at its discretion, may hear objections at the hearing.

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  24. I’ve received a text message from someone claiming to be the Settlement Administrator

    The Yale New Haven Health Data Incident Settlement Administrator has not and will not send any text messages related to this matter. Official notices from the Settlement will be communicated solely via postal mail or email. If you receive a text message claiming to be from the Settlement Administrator, please be aware that this is fraudulent and should be disregarded or reported as spam.

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  25. How do I get more information about the Settlement?

    This website and the Notice summarize the Settlement. Complete details about the Settlement are provided in the Settlement Agreement. The Settlement Agreement and other related documents are available here . You may get additional information here, by calling toll-free 1-877-730-7795, or by writing to the following address:

    Yale New Haven Health Data Incident
    Settlement Administrator
    P.O. Box 5113
    Portland, OR 97208-5113

    PLEASE DO NOT TELEPHONE THE COURT OR THE COURT’S CLERK OFFICE REGARDING THE NOTICE.

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